TCPSL installs 1000th Indicash ATM in Delhi-NCR

24th March, 2014


Tata Communications Payment Solutions Limited (TCPSL), a wholly-owned subsidiary of Tata Communications Limited, has today successfully deployed the 1,000th Indicash® ATM - India’s first white label ATM network for India. The ATM was inaugurated  by Sanjay Baweja, CFO, Tata Communications and Sanjeev Patel, CEO, Tata Communications Payment Solutions Limited at Bhondsi, a Tier 4 village in Gurgaon, Haryana.


With this launch, the company brings the Indicash® ATM network to Delhi with a simultaneous rollout of more than 100 ATMs across the city. This milestone deployment, follows TCPSL’s initial launch in Chandrapada village, Thane District in June last year.


Over the last nine months, Indicash® ,India’s first white label ATM network has strengthened its footprint across 650 towns and villages in the key states of the country including Maharashtra, Karnataka, West Bengal, Bihar, Jharkhand, Kerala, Gujarat, Tamil Nadu, Uttar Pradesh, Madhya Pradesh, Gujarat and Andhra Pradesh.


Backed by the $96.79 billion Tata group, Indicash® is aimed at empowering Indians with the convenience to access their own money with ease across cities, towns and villages. The company is committed to roll-out 15,000 ATMs across India by June 2016, with a strong focus on driving ATM  penetration in tier three to six markets given the fact that on the world’s global stage, India is by comparison an underpenetrated ATM market with just 125 ATMs per million of population (compared to 1,390 in the US, 530 in the UK, and 211 in China).


The northern region forms an intergral part of the company’s rollout plan of 15,000 Indicash® ATMs over the next three years. To further ATM accessibility, over 4,000 Indicash® ATMs will be deployed across geographies such as  Delhi-NCR, Uttar Pradesh, Madhya Pradesh, Punjab, Haryana, Jammu & Kashmir and Rajasthan by 2016.


Sanjeev Patel, CEO, Tata Communications Payment Solutions Limited, says, “Indicash® has pioneered a new  industry model with its focused execution and nationwide outreach. We are committed to working with the Reserve Bank of India (RBI) in its drive to enhance inclusive financial services in India. The deployment of 1,000 Indicash® ATMs reinforces our commitment to empower the masses with ATM accessibility into the harder to reach Indian regions. We have now have rolled out 30 per cent of our ATMs to date,  in villages with less than 10,000 population, exceeding the RBI target mandate by 200%. We will continue to use our expertise in technology to provide ‘neighbourhood convenience’ and a friendly end-user experience for the Indicash® customers. Like most other bank ATMs, Indicash offers a host of cash and non-cash services such as cash withdrawals, balance enquiries, mini-statements and PIN change. It accepts all domestic debit cards with the first five transactions per month being free, in line with RBI regulations for use of "Other Bank" ATMs.


Indicash® was designed on the back of in-depth consumer research conducted by TCPSL across the country. All Indicash® ATMs have been designed to make banking in India safer, more reliable and stress-free. Key features include: Dip machines that ensure cards are not swallowed by the machine; an interface that has been designed to be intuitive and simple with multi-lingual messaging; and privacy screen filters, key pad shields and electronic surveillance to enable secure transactions.The ATMs have been customised with menu instructions in Hindi for the northern region.


The second phase of the Indicash network rollout will see further value-added andutility services being offered to customers as well as third party promotions.